The customer is always right. It?s an age old saying that has withstood the test of time. Even though we live in times where everything from clothes, groceries, and electronics can all be purchased from the push of a button with little to no human interaction, the customer still stands as the ultimate factor when …
The hotel industry is constantly changing. Customers have more options than ever before. They can log onto one of many hotel management websites and find the best price for their dates and location of stay. Although this proves to be extremely convenient for the customer, it does make it more difficult on the hotel management …